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Gerber Life Insurance - Denial

Because my granddaughter had ear issues a couple years back you denied her coverage!? Really sad you would do that based on this. She us a gealthy child with a great future! Shame on you and your company! No referrals here EVER!
1.0
Details
Price Affordability
#1040169
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They took $19.59 on 12/8/16 - then took $17.74 on 1/3/17 - then took $6.80 on 1/6/17 - then took $17.74 on 2/1/17 - then took $6.80 on 3/6/17 and lastly they took $19.59 on 3/85/17 . I'm sure they would have took more but I removed my automatic withdrawal so they cant...
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I didn't like
  • Over charge you
#1035797
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Short Review on March 28, 2017

Our Aunt paid her Gerber Life policy every month, until her death. Now Gerber Life is saying the month she died they lowered it from $5,000 to $2400 because of non payment. This company is taking advantage of the elderly and someone should step in and hold them accountable!
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1026774
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This Company fails as to Customer Service. My husband took out a policy for our grandchild but decided it was not longer needed. We called and waited on the phone for almost an hour before we were able to speak to someone. After finally getting a real person we...
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h.kitchener
h.kitchener

Good luck on getting any money but also be aware that purchasing life insurance from Gerber and others of this kind is much more expensive than you can get from other large co...

#1023751
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My mom recently past away she had a policy with Gerber Life that she had since 1981. My mom paid this religiously and has overpaid the company. The cash value of the policy was $2910 but my mom overpaid them by $2,279. She has this policy since 1981. The monies she...
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Anonymous
Anonymous

If this hasn't been resolved, I would file a complaint with the BBB. I have.

Anonymous
Julz318

Someone needs to hold Gerber Life accountable!

#990364
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I have had the same problem with them. I had requested a cancellation because when my grand daughter turned 18 they stated that I would have to borrow against the policy to get money to help her with college. So I requested cancellation over a year ago. Finally they...
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1.3
Fremont, Michigan
#982597
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I made several calls to Gerber, and after going through the process of pressing button after button to get to the location I desired; I was told, my wait would be 30 to 40 minutes. However; I could choose to have them automatically call me back upon my turn inline....
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Anonymous
Anonymous

How did you cancel the policy. That is what I'm trying to do but can't seem to contact them.

#967423
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I bought life insurance policies for both of granddaughters. I have been with Gerber since 2009. I have always paid the premiums online; so I've used the same password since 2009. When Gerber changed their website and I tried to log into my accounts to pay the...
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Anonymous
Left hanging

The website is down and the customer service center is "closed" according to the phone recording. It says M-F 8 am to 7 pm EST, and its about 11:27 am EST. why are they closed...

Anonymous
Anonymous

Oh wow! Is that your ONLY reason for canceling? Are you certain it wasn't user error? If not, did you call their helpdesk to reset it for you by sending you a temporary passwo...

#911510
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Gerber Life Insurance Customer Care Review

I've been calling for two weeks straight sometimes waiting on the call for a 30 mins to a hour everytime and when trying to get a callback no one ever says anything . THIS IS FREAKING RIDICULOUS. Im trying to pay a freaking bill. Everyday 15 to 20 calls and the same BULL. Give me a break.They are useless.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Staff
Website
#896926
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I have a plan for my two daughters for a few years, but decided to cancel my policies. They have made it VERY VERY difficult to cancel my policies. I sent in the cancelation paperwork in the same evelope and somehow they lost one of them. So they canceled one but "paid...
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Anonymous
Anonymous

Legal documents have specific criteria. Never send multiple things in one envelope. You don't know how their mail is handled and opened. Sounds to me like an honest mistake on...

1.0
#857838
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