I have had the same problem with them. I had requested a cancellation because when my grand daughter turned 18 they stated that I would have to borrow against the policy to get money to help her with college. So I requested cancellation over a year ago. Finally they...Read more
I made several calls to Gerber, and after going through the process of pressing button after button to get to the location I desired; I was told, my wait would be 30 to 40 minutes. However; I could choose to have them automatically call me back upon my turn inline....Read more
I bought life insurance policies for both of granddaughters. I have been with Gerber since 2009. I have always paid the premiums online; so I've used the same password since 2009. When Gerber changed their website and I tried to log into my accounts to pay the...Read more
Gerber Life Insurance Customer Care Review
I've been calling for two weeks straight sometimes waiting on the call for a 30 mins to a hour everytime and when trying to get a callback no one ever says anything . THIS IS FREAKING RIDICULOUS. Im trying to pay a freaking bill. Everyday 15 to 20 calls and the same BULL. Give me a break.They are useless.
I have a plan for my two daughters for a few years, but decided to cancel my policies. They have made it VERY VERY difficult to cancel my policies. I sent in the cancelation paperwork in the same evelope and somehow they lost one of them. So they canceled one but "paid...Read more
Gerber Life Grow-Up Plan Review
I had my childrens policy since they were children! When my youngest son turned 19 he was arrested with a misdeamenor. ...they cancelled his policy ! There is no were in paperwork saying this was a cause to get dropped smh and if it is they definitly just put it there ... That was definitly a bummer seeing as though you have to get another policy and have it for 2 years.
I was married but had divorced my husband but kept paying the policy in which I was the beneficiary. When my ex died and all the paperwork was sent in, my claim was denied because it was not in my divorce . I was never aware of this and had all the paperwork which did...Read more
I bought a small policy from Gerber life.and tried for 6 months to get my policy, every time they told me ok we will send it. I paid it for 6 months still no policy. I had to call my bank and change my account to stop them from taking my money. I called and told them...Read more
So we saw a commercial for the Gerber Life Grow-Up plan and started filling out an online application. While I was filling out the application, I did some additional research and then decided against the policy. So I closed the web browser and thought that was it. I...Read more
Insurance Claim Review
I submitted a death claim on a 7 year lld policy that they received on March 19. It took them 20 days to process the paperwork - and then mailed it to a nonexistent address. Even after they got it back they did nothing, even though they had a correct phone number to call. These people have ZERO concept of policy holder service.
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